Contacts and Resources

Contributed by Robin Gibson and current at 16 December 2021.

Australian Commission on Safety and Quality in Health Care

Australian Commission on Safety and Quality in Health Care has a wide variety of reports and codes to inform health practitioners, health care institutions and members of the public of their rights and responsibilities.

These reports include matters as varied as principles of Open Disclosure, Medication Safety, Mental Health, and Clinical Care Standards. <https://www.safetyandquality.gov.au>

Telephone numbers and other contact details can be found on https://www.safetyandquality.gov.au/about-us/contact-us#general-enquiries.

Australian Institute of Health and Welfare

Australian Institute of Health and Welfare provides ‘reliable, regular and relevant information and statistics on Australia’s health and welfare’. Information which can be accessed includes reports on Ageing and Aged Care, Hospitals, Palliative Care, Population Health and Risk Factors, and veterans’ Health.

Telephone numbers and other contact details can be found on https://www.aihw.gov.au/contact-us.

ACT Health

ACT Health is responsible for a broad range of services which affect public health and safety. It is responsible for operation of Canberra’s public hospitals together with its services , both specific and community based. It is also responsible for Food Safety Standards.

Website: http://www.health.act.gov.au

ACT Health also provides details on how to give consumer feedback including compliments and complaints https://www.aihw.gov.au/contact-us.

My Health Record

The Commonwealth Government is promoting the benefits of registration under the My Health Record scheme. Further information concerning registration and privacy is available.

https://www.myhealthrecord.gov.au/about/privacy-policy