CONTACT POINTS
Aged Care Complaints Resolution Scheme
c/- Department of Health and Aged Care
12th Floor, Central Park
152-158 St George’s Tce
GPO Box 9848
Perth WA 6000
Ph: (08) 9346 5111
Toll-free: 1800 550 552
Fax: (08) 9346 5222
www.health.gov.au
Australian Sports Commission
Leverrier Cr
Bruce ACT 2617
PO Box 176
Belconnen ACT 2616
Ph: (02) 6214 1111
Fax: (02) 6251 2680
www.ausport.gov.au
Email:
asc@ausport.gov.au
Department of Justice Victim-Offender Mediation Unit
Level 7, Albert Facey House
469 Wellington St
Perth WA 6000
Ph: (08) 9321 5266
Fax: (08) 9321 7433
www.justice.gov.au
Family Court of WA
150 Terrace Rd
Perth WA 6000
Ph: (08) 9224 8222
Fax: (08) 9224 8360
www.familycourt.wa.gov.au
IAMA: Institute of Arbitrators and Mediators, Australia
Level 1, 190 Queen St
Melbourne VIC 3000
PO Box 13064
Law Courts
Melbourne VIC 8010
Ph: (03) 9607 6908
Fax: (03) 9602 2833
www.iama.org.au
LEADR: Association of Dispute Resolvers
Level 9, 15 -17 Young St
Sydney NSW 2000
Ph: (02) 9251 3366
Fax: (02) 9251 3733
Toll-free: 1800 651 650
www.leadr.com.au
Email:
leadr@leadr.com.au
National Alternative Dispute Resolution Advisory Council
Robert Garran Offices
Barton ACT 2600
Ph: (02) 6250 6272
Fax: (02) 6250 5911
www.nadrac.gov.au
Email:
nadrac@ag.gov.au
Supreme Court of WA
Stirling Gardens
Barrack St
Perth WA 6000
Ph: (08) 9421 5333
Fax: (08) 92214436
www.supremecourt.wa.gov.au
OTHER USEFUL RESOURCES
PUBLICATIONSThe Mediator’s Handbook (Charleton & Dewdney 2003)
Getting to Yes (Fisher, Ury & Patton 1991)
Mediation: Principles, Process & Practice (Boulle 2005)
Pamphlets on ADR are available from the following organisations (contact details are provided above):
• Supreme Court of WA
• Family Court of WA
• Victim Offender Mediation Unit, Department of Justice
• Relationships Australia
• Centrecare
• Department of Health and Aging website.