Insurance

Contributed by Greg Pynt and current to 1 September 2005

This section concerns general insurance, not marine, life or health insurance. It discusses why you might want insurance, how the insurance industry and insurance contracts are regulated, some of the different types of insurance available and how to read an insurance policy. It mentions some of the things you must do when you are about to get insurance, when you have insurance, and when making a claim. Finally, there is discussion about some important features of an insurance policy and what to do if you are unhappy about the way an insurance company is dealing with your claim.

• Introduction
• Important things you must do when you are about to get insurance and when you have insurance, including when you make a claim
• Some important features of the insurance contract
• The insurance ombudsman service
• An insurance company's conduct of a court action on your behalf
• The limitation period for making a claim against an insurance company
• Contact points and other useful resources