CONTACT POINTS
Australian Prudential Regulation Authority
Level 21, Casselden Place
2 Lonsdale St
Melbourne VIC 3000
GPO Box 9836
Melbourne VIC 3001
Ph: (03) 9274 7500
Fax: (03) 9663 5085
www.apra.gov.au
Insurance Council of Australia Ltd
Perth Office
Level 9, Septimus Roe Square
256 Adelaide Tce
Perth WA 6000
Ph: (08) 9325 6033
Fax: (08) 9325 7545
www.ica.com.au
Insurance Ombudsman Service
PO Box 561
Collins St West
Melbourne VIC 3007
Ph: 1300 78 08 08 (cost of a local call)
www.insuranceombudsman.com.au
Email:
ios@insuranceombudsman.com.au
OTHER USEFUL RESOURCES
The Insurance Council of Australia publishes a number of Consumer Guides which can be downloaded from its website: www.ica.org.au.